Customer Testimonials - from some of our real customers....
*Hi,
I ordered a snowboarding jacket yesterday at 2:30 & it arrived today. I just wanted to thank you for your excellent customer service & the jacket is lovely & a was a good price! I recently had a bad experience with Snow & Rock's delivery/ customer service so thank you for restoring my faith in online shopping.
Kind Regards,
Gemma Blackwell
cheers charlie! this site is awesome. absolute legend
"Not an enquiry, just a thank you. I ordered my bindings from you about 2pm on 18th of December and they arrived today (19th) AT 12.30. Astounding service and superb delivery. I am really impressed and have no hesitation in passing your name on to any of my buds after snowboard gear. Cheers."
"Just wanted to say thanks for all the help when I phoned a couple of weeks ago to order the Burton Air board, boots and bindings. It all arrived in the post on the 13th so its almost taken me a week to say
thanks for the speedy work! It all looks awesome and I can't wait for Christmas to come! Have a good Christmas! Helen"
"Charlie, just a quick mail to say a huge thanks for sorting out my Flow's. They arrived before 9am Saturday 12th and we had a storming week in Courchevel, tons of snow and blue sky, blasting through deep fresh most days! Bindings are wicked and really responsive. Highly recommend ! Will definately be coming back to you guys for kit in future Cheers Rich...:)"
"Hi Edgeriders Thank you for getting my order to me quickly, the wrist guards are great. Keep up the good work. Andrea"
"Hi Charlie, I have just received my order and I just wanted to thank you for the excellent service you provided me with and the very fast delivery. The boot and the bindings are just perfect. Thanks again. Kind regards Dave"
"Hi Charlie, Many thanks for being swift about my refund, you have been very good about my mistake! I will
definately recommend you to mates for snowboard stuff! Ben "
"Hi Charlie, Just a quick note to say thanks very much for your help with the board and bindings, really great service and have already arrived. I will definitely use you guys again and recommend to my boarding mates! Looking forward to trying them out! Cheers Anthony"
"We received the items yesterday, i would just like to say a big thank you for all your help in locating a jacket and pants in the right size and that matched! He loves them so thanks again for your help Natalie Morton"
"Hi Just wanted to say thanks, the bindings look great, just need the sea to calm down a bit so we can test them out! Thanks again for the good customer service and quick delivery. Nicky"
"Thanks for the great service Charlie, I appreciate that. I'll be sure to check out your website when i've got more money for her to spend! Lee"
"Just wanted to send you an E-mail to let you know what a great service you have provided - I recieved the kite (packaged superbly) the only thing I have to say is that 'I have the only gay kite in the village' is that why it was so cheap cause its pink - it looks like Barbie goes kitesurf !!!!! I wouldn't mind but there are normally only 2 kinds of people that can get away with flying a kite that colour : - 1) people who are very, very good at kitesurfing 2) people who are......gay - and I'm not either of them. None of this made any sense to me until I caught sight of how your e-mail address appears 'Charlie' then it made sense, you must be so high on the stuff that providing gay kites is a real giggle for you. I absolutely knew I was in trouble when my wife rang me at work and said that 'the kite was really pretty colours' but seeing it for myself really made it hit home just how dangerous it is - you see I would rather fly the larger Turbo Diesel I have in that wind range than risk the embarassment of flying the gay kite !!!!!! If anyone in your dodgily named 'Edge riders' shop is gay, which from the title of your shop is high probability - I mean no offence I am honestly only kidding - I was just a bit shocked. p.s.I'm actually getting a bit used to the colours now - Do you have a matching handbag for the kite? P.p.s not sure I did the best thing not getting the bar with the kite, you know how gays like hanging around bars................... Yours not a at all homophobic but couldn't resist the chance to have a bit of a joke....Stuart p.p.p.s Don't let my e-mail address fool you - its made up of my name and my wifes name - it is no way inferring that Nikki is my weekend name!
Again, many thanks for your good service - a little forwarning of the colour scheme would not have gone amiss though."
"Hi Charlie, Many thanks -snowboard pants arrived next day, in time for my son's birthday yesterday. He loves them and is looking forward to making good use of them on the slopes in March. Thanks again for such a
quick response. Best regards Corinne."
"Hi, just wanted to let you know the board arrived at 9.00 this morning! Thanks a lot, will def. use you again, Simon"
"Thank you Charlie, this was swift work. Much appreciated. Caroline."
"hi Charlie, Many Thanks for the gear everything is wicked and riding is great. Wayne"
"Hi Charlie. My Libre Super Truck has just arrived. Yippeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee! Oh yes! Kind Regards. Tom"